Requires improvementSafe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Pen Inney House is in the Requires improvement tier ?, with 34 other homes in Cornwall.
81% of rated homes here are Good or Outstanding (England: 82%).
Run by Mr & Mrs L Difford, Pen Inney House is a residential care home in Launceston, Cornwall with 20 registered beds. CQC registers it to look after older people, people with dementia and people with a physical disability.
CQC's latest rating, from December 2022, is Requires improvement overall. It was Requires improvement for effective and well-led as well. For safe, caring and responsive, the rating was Good. Its previous rating, in April 2018, was Good, so the home has slipped.
Mr & Mrs L Difford runs 4 care homes, and 3 of the 4 rated are Good or Outstanding. About 1.9 km away, No. 18 is rated Good. Across Cornwall, 81% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from December 2025. That is true of 87% of homes in Cornwall.