SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Modus Care Limited, Penhayes is a residential care home in Exeter, Devon with 5 registered beds. Its CQC registration covers people with a learning disability or autism and people with mental health needs. That is smaller than most homes in Devon, where the typical home has 25 beds.
Of the 6 closest rated homes, none is rated above it. It is one of 18 homes run by Modus Care Limited. 12 of those with a rating are Good or Outstanding. In Devon, 90% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from January 2024. 86% of homes in Devon also score 5.
In February 2019, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from September 2016. The rating is more than 5 years old. In Devon, 51% of ratings are that old (see how rating age varies by council).
