Requires improvementSafe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: GoodWell-led: Requires improvementRated 2 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Treating people as individualsSome shortfalls
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Pennine Care Centre is in the Requires improvement tier ?, with 40 other homes in Derbyshire.
81% of rated homes here are Good or Outstanding (England: 82%).
Pennine Care Centre is a 64-bed residential care home in Glossop, Derbyshire, run by NYMS Services Ltd. Its CQC registration covers older people, people with dementia, younger adults, people with mental health needs and people who use drugs or alcohol. Most homes in Derbyshire are smaller: the median there is 30 beds.
The nearest home with a higher rating is The Risings Residential Home for the Elderly (Outstanding), 0.6 km away. Across Derbyshire, 81% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from January 2026. 93% of homes in Derbyshire also score 5.
CQC last rated the home in October 2024, giving it Requires improvement overall. Safe, caring and well-led were also Requires improvement. CQC rated effective and responsive as Good. Its previous rating, in September 2023, was Good, so the home has slipped. The typical rating in Derbyshire is about 4 years old, so this one is fairly recent. CQC found significant shortfalls in “governance, management and sustainability”, one of 15 standards out of 33 scored below good.
