SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Equity in accessSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in experiences and outcomesGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Harbour Healthcare Ltd runs Regency Hall, a residential care home in Glossop, Derbyshire with room for 68 residents. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Derbyshire, where the typical home has 30 beds.
CQC last rated the home in June 2026, giving it Requires improvement overall. Safe, responsive and well-led were also Requires improvement. Effective and caring were rated Good. Ratings in Derbyshire are typically about 4 years old, which makes this one newer than most. 14 of its 33 scored standards were below good, including “involving people to manage risks”.
40 other homes in Derbyshire share its tier, “Requires improvement”. Its kitchen was rated 5 for food hygiene in February 2026. That is true of 93% of homes in Derbyshire. It is one of 12 homes run by Harbour Healthcare Ltd. 7 of those with a rating are Good or Outstanding. About 0.6 km away, Willowbank is rated Outstanding.
