Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 20 good, 13 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
DHCH14 Limited runs Pennine View, a residential care home in Accrington, Lancashire with room for 50 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. That is larger than most homes in Lancashire, where the typical home has 28 beds.
CQC's latest rating, from May 2025, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. For caring and responsive, the rating was Good. Its previous rating, in May 2023, was Good, so the home has slipped. Ratings in Lancashire are typically about 5 years old, which makes this one newer than most. CQC found significant shortfalls in “governance, management and sustainability”, one of 13 standards out of 33 scored below good.
About 0.4 km away, Whalley Road is rated Good. DHCH14 Limited runs 22 care homes, and 16 of the 19 rated are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from February 2026. That is true of 77% of homes in Lancashire. In Lancashire, 83% of rated care homes are Good or Outstanding (England 82%).
