SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Whalley Road is in the Good, with an area to improve tier ?, with 40 other homes in Lancashire.
83% of rated homes here are Good or Outstanding (England: 82%).
Whalley Road is one of 413 care homes in Lancashire: a 12-bed residential care home in Accrington, run by Pathways North West Limited. CQC registers it to look after older people, younger adults and people with mental health needs. The typical home in Lancashire has 28 beds, so this one is on the small side.
It is one of 4 homes run by Pathways North West Limited. 3 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. 40 other homes in Lancashire share its tier, “Good, with an area to improve”. The kitchen has a food hygiene rating of 4 (good), from July 2024. In Lancashire, 77% of homes score 5.
CQC last rated the home in December 2017, giving it Good overall. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. Its previous rating, in November 2016, was Requires improvement, so the home has improved. At over 5 years old, this rating is older than most. 47% of ratings in Lancashire are as old (how rating age varies by council).