SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Phoenix Care Centre is an independent 39-bed residential care home in Skegness, Lincolnshire, registered with CQC under its own name. It is registered to care for older people and people with dementia.
Of the 6 closest rated homes, none is rated above it. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. 95% of homes in Lincolnshire also score 5. Across Lincolnshire, 76% of rated homes are Good or Outstanding, against 82% for England.
CQC rated it Good overall and in all five key questions in March 2020. That matches its previous rating, from September 2017. The rating is more than 5 years old. In Lincolnshire, 36% of ratings are that old (see how rating age varies by council).