SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Ponteland Manor Care Home is in the Good tier ?, with 64 other homes in Northumberland.
91% of rated homes here are Good or Outstanding (England: 82%).
Ponteland Manor Care Home is a 52-bed nursing home in Newcastle Upon Tyne, Northumberland, run by Care UK Community Partnerships Ltd. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with mental health needs.
Food hygiene inspectors scored the kitchen 5 out of 5 in April 2026. 95% of homes in Northumberland also score 5. In Northumberland, 91% of rated care homes are Good or Outstanding (England 82%). Of the 6 closest rated homes, none is rated above it. It is one of 106 homes run by Care UK Community Partnerships Ltd. 97 of those with a rating are Good or Outstanding.
CQC rated it Good overall and in all five key questions in January 2023. Its previous rating, in June 2022, was Requires improvement, so the home has improved.
