SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
How it compares in Bournemouth, Christchurch and Poole
Portelet Cottage is in the Good tier ?, with 102 other homes in Bournemouth, Christchurch and Poole.
96% of rated homes here are Good or Outstanding (England: 82%).
Portelet Cottage is a 16-bed residential care home in Bournemouth, Bournemouth, Christchurch and Poole. The home is its own registered provider. Its CQC registration covers older people and people with dementia.
CQC rated it Good overall and in all five key questions in September 2023. Its rating before that, in October 2018, was the same.
102 other homes in Bournemouth, Christchurch and Poole share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from July 2025. That is true of 94% of homes in Bournemouth, Christchurch and Poole. None of the 6 nearest rated homes has a higher rating.
