SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Queens Lodge is a 22-bed residential care home in Crawley, West Sussex, run by Outreach 3-Way. It is registered to care for people with a learning disability or autism.
It is one of 2 homes run by Outreach 3-Way. 2 of those with a rating are Good or Outstanding. Greensleeves Care Home, 0.2 km away, is the closest home rated Outstanding. In West Sussex, 85% of rated care homes are Good or Outstanding (England 82%).
CQC rated it Good overall and in all five key questions in March 2020. That matches its previous rating, from August 2017. At over 5 years old, this rating is older than most. 32% of ratings in West Sussex are as old (how rating age varies by council).
