SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?100%★Outstanding
See the breakdownHide the breakdown6 of 6 exceptional
Assessing needsExceptional
Consent to care and treatmentExceptional
Delivering evidence-based care and treatmentExceptional
How staff, teams and services work togetherExceptional
Monitoring and improving outcomesExceptional
Supporting people to live healthier livesExceptional
CaringAre staff kind, compassionate and respectful?100%★Outstanding
See the breakdownHide the breakdown5 of 5 exceptional
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Responding to people's immediate needsExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Care provision, integration and continuityExceptional
Providing InformationExceptional
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Capable, compassionate and inclusive leadersExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 16 good, 17 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Cream II Limited, Rawlyn House is a residential care home in Torquay, Torbay with 16 registered beds. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment.
CQC last rated the home in October 2024, giving it Outstanding overall. It was Outstanding for effective, caring and well-led as well. Safe and responsive were rated Good. It was also rated Outstanding at the inspection before, in July 2019. Ratings in Torbay are typically about 4 years old, which makes this one newer than most. None of its 33 scored standards was below good, and 17 were exceptional.
Across Torbay, 80% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from March 2025. That is true of 83% of homes in Torbay. None of the 6 nearest homes is rated Outstanding.
