SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 6 below good
Medicines optimisationSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Supporting people to live healthier livesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 31 standards: 29 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bondcare Willington Limited runs Richmond Court, a nursing home in Crook, County Durham with room for 49 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs.
Its CQC rating, from January 2026, is Good across the board: overall and for every key question. That is up from Requires improvement in August 2023. Ratings in County Durham are typically about 4 years old, which makes this one newer than most. 2 of its 31 scored standards were below good, including “supporting people to live healthier lives”.
None of the 6 nearest rated homes has a higher rating. Bondcare Willington Limited runs 6 care homes, and 4 of the 6 rated are Good or Outstanding. In County Durham, 92% of rated care homes are Good or Outstanding (England 82%).
