Nursing home · Wirral

County Homes

40 New Hey Road, Wirral, CH49 5LE

Requires improvement Safe: InadequateEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 4 years ago ↓ Down from Good New owner since May 2024

CQC rating

Requires improvement
Published 24 June 2022 Rated 4 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Inadequate
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

The home changed owner in May 2024. Its rating dates from before the change. ?

This rating was carried over from the home's previous registration, usually after a change of owner. ?

Earlier ratings ?

  • February 2021Inspected, no new rating
  • September 2018GoodSECRW previous owner
  • September 2017Requires improvementSECRW previous owner
  • February 2017Requires improvementSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Wirral

County Homes is in the Requires improvement tier ?, with 26 other homes in Wirral. 70% of rated homes here are Good or Outstanding (England: 82%).

  • Good, with Outstanding areas 5 (4%)
  • Good 56 (50%)
  • Good, with an area to improve 13 (12%)
  • Requires improvement 27 (24%)
  • Inadequate 4 (4%)
  • Not yet rated 7 (6%)

See all 112 care homes in Wirral →

Care homes nearby

  • Upton Grange
    Wirral · CH49 9AS · Residential care home · 52 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Woodheath Care Home
    Wirral · CH49 0TF · Nursing home · 61 beds1.8 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Windy Knowe Nursing Home
    Oxton Birkenhead, Wirral · CH43 6US · Nursing home · 49 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Oxton Grange Care Home
    Prenton, Wirral · CH43 6UJ · Nursing home · 60 beds2.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Beechcroft
    Prenton, Wirral · CH43 6UW · Nursing home · 43 beds2.0 km
    Requires improvement S: GoodE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 2 years ago
  • Dundoran Nursing and Residential Home
    Birkenhead, Wirral · CH43 7PW · Nursing home · 39 beds2.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago

More care homes near CH49 5LE →

Other homes run by Bondcare Willington Limited

6 care homes in total: 4 Good, 2 Requires improvement.

  • Allington House
    Billingham, Stockton-on-Tees · TS23 3ET · Nursing home · 49 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Brancepeth Court
    Crook, County Durham · DL15 0PW · Nursing home · 49 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Lumley Residential Home
    Crook, County Durham · DL15 0PW · Residential care home · 40 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Richmond Court
    Crook, County Durham · DL15 0PW · Nursing home · 49 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 9 months ago
  • Birch Tree Manor
    Wirral · CH62 5HE · Nursing home · 62 beds
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 years ago

All 6 homes run by Bondcare Willington Limited →

County Homes in brief

County Homes is a 81-bed nursing home in Wirral, run by Bondcare Willington Limited. Its CQC registration covers older people, people with dementia and younger adults. That is larger than most homes in Wirral, where the typical home has 28 beds.

About 1.6 km away, Upton Grange is rated Good. Bondcare Willington Limited has run the home since May 2024, when it changed owner. 4 of Bondcare Willington Limited’s 6 rated homes are Good or Outstanding (compare care home groups). 26 other homes in Wirral share its tier, “Requires improvement”. Its kitchen was rated 5 for food hygiene in July 2026. 84% of homes in Wirral also score 5.

CQC last rated the home in June 2022, giving it Requires improvement overall. Well-led was also Requires improvement. CQC rated safe as Inadequate. For effective, caring and responsive, the rating was Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. That is down from Good in September 2018.