Residential care home · Herefordshire, County of

Ridgemoor Road

The Mallards, Ridgemoor Road, Leominster, HR6 8UN

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 7 months ago ↑ Up from Req. improvement

CQC rating

Good
Published 16 March 2026 Rated 7 months ago ?
  • SafeAre people protected from abuse and avoidable harm?72%Good
    See the breakdownHide the breakdown1 of 8 below good
    • Medicines optimisationSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Delivering evidence-based care and treatmentSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
    • Monitoring and improving outcomesExceptional
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?79%Good
    See the breakdownHide the breakdown1 of 7 exceptional
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
    • Listening to and involving peopleExceptional
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 29 good, 2 exceptional, 2 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • February 2023Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Herefordshire, County of

Ridgemoor Road is in the Good tier ?, with 56 other homes in Herefordshire, County of. 84% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 6 (7%)
  • Good, with Outstanding areas 2 (2%)
  • Good 57 (67%)
  • Good, with an area to improve 4 (5%)
  • Requires improvement 12 (14%)
  • Inadequate 1 (1%)
  • Not yet rated 3 (4%)

See all 85 care homes in Herefordshire, County of →

Care homes nearby

  • The Forbury
    Leominster, Herefordshire, County of · HR6 8NQ · Residential care home · 40 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Leominster Care Home
    Leominster, Herefordshire, County of · HR6 8EY · Nursing home · 48 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Waverley House
    Leominster, Herefordshire, County of · HR6 8AQ · Nursing home · 47 beds1.1 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Buckfield House
    Leominster, Herefordshire, County of · HR6 8QX · Residential care home · 6 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Ashfield House Residential Home
    Leominster, Herefordshire, County of · HR6 8QX · Nursing home · 25 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Chesfield House
    Leominster, Herefordshire, County of · HR6 8JF · Residential care home · 5 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near HR6 8UN →

Other homes run by Hoople Ltd

3 care homes in total: 1 Good, 1 Requires improvement, 1 Not yet rated.

  • Southbank
    Hereford, Herefordshire, County of · HR1 2TQ · Residential care home · 13 beds
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 3 years ago
  • Hillside Care Centre
    Hereford, Herefordshire, County of · HR2 7LB · Residential care home · 22 beds
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

All 3 homes run by Hoople Ltd →

Ridgemoor Road in brief

Ridgemoor Road is one of 85 care homes in Herefordshire, County of: a 8-bed residential care home in Leominster, run by Hoople Ltd. Its CQC registration covers older people, younger adults and people with a learning disability or autism. The typical home in Herefordshire, County of has 21 beds, so this one is on the small side.

Across Herefordshire, County of, 84% of rated homes are Good or Outstanding, against 82% for England. It is one of 3 homes run by Hoople Ltd. 1 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.

Its CQC rating, from March 2026, is Good across the board: overall and for every key question. Before that, in February 2023, it was rated Requires improvement. Ratings in Herefordshire, County of are typically about 5 years old, which makes this one newer than most. Of the 33 standards CQC scored, 2 fell below good. The lowest was “delivering evidence-based care and treatment” (some shortfalls).