Residential care home · East Sussex

Rivendale Lodge EMI Care Home

14 Prideaux Road, Eastbourne, BN21 2NB

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 7 months ago

CQC rating

Good
Published 11 March 2026 Rated 7 months ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?80%Good
    See the breakdownHide the breakdown1 of 5 exceptional
    • Independence, choice and controlGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
    • Kindness, compassion and dignityExceptional
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 32 good, 1 exceptional. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • May 2023GoodSECRW
  • May 2022GoodSECRW
  • November 2018GoodSECRW
  • October 2017Requires improvementSECRW
  • September 2016Requires improvementSECRW
Show 1 older
  • August 2015Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in East Sussex

Rivendale Lodge EMI Care Home is in the Good tier ?, with 167 other homes in East Sussex. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (2%)
  • Good, with Outstanding areas 10 (4%)
  • Good 168 (60%)
  • Good, with an area to improve 48 (17%)
  • Requires improvement 42 (15%)
  • Not yet rated 8 (3%)

See all 281 care homes in East Sussex →

Care homes nearby

  • St Marguerite
    Eastbourne, East Sussex · BN21 2HU · Residential care home · 24 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Prideaux House
    Eastbourne, East Sussex · BN21 2ND · Residential care home · 20 beds0.2 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 7 months ago
  • Palm Court Nursing Home
    Eastbourne, East Sussex · BN21 2ND · Nursing home · 53 beds0.2 km
    Requires improvement S: GoodE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 9 months ago
  • Shandon House
    Eastbourne, East Sussex · BN21 2LY · Residential care home · 25 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago
  • 4 Mill Road
    Eastbourne, East Sussex · BN21 2LY · Residential care home · 10 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 8 years ago
  • Ashgrange House
    Eastbourne, East Sussex · BN21 2QA · Residential care home · 8 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago

More care homes near BN21 2NB →

Rivendale Lodge EMI Care Home at a glance

Rivendale Lodge EMI Care Home is one of 281 care homes in East Sussex: a 27-bed residential care home in Eastbourne, run by Ash Sharma Sunjay Rai. Its CQC registration covers older people and people with dementia.

Its CQC rating, from March 2026, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in May 2023. The typical rating in East Sussex is about 4 years old, so this one is fairly recent. None of its 33 scored standards was below good, and 1 were exceptional.

The kitchen has a food hygiene rating of 5 (very good), from September 2025. That is true of 90% of homes in East Sussex. In East Sussex, 85% of rated care homes are Good or Outstanding (England 82%). None of the 6 nearest rated homes has a higher rating.