Nursing home · Greenwich

Riverlee Residential and Nursing Home

Franklin Close, Off John Penn Street, Greenwich, London, SE13 7QT

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 17 June 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • August 2023Requires improvementSECRW
  • May 2021Inspected, no new rating
  • June 2018GoodSECRW
  • March 2016GoodSECRW
  • March 2015Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Greenwich

Riverlee Residential and Nursing Home is in the Good tier ?, with 26 other homes in Greenwich. 83% of rated homes here are Good or Outstanding (England: 82%).

  • Good 27 (63%)
  • Good, with an area to improve 7 (16%)
  • Requires improvement 7 (16%)
  • Not yet rated 2 (5%)

See all 43 care homes in Greenwich →

Care homes nearby

  • 101 Royal Hill
    London, Greenwich · SE10 8SS · Residential care home · 7 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Glebe Court
    London, Lewisham · SE13 7PN · Residential care home · 40 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Albion House
    London, Lewisham · SE13 6BT · Residential care home · 24 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Rectory Court
    London, Lewisham · SE3 9TU · Residential care home · 41 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Leah Lodge Care Home
    London, Lewisham · SE13 5EB · Residential care home · 48 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Gate House
    London, Lewisham · SE14 5PL · Residential care home · 10 beds1.7 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near SE13 7QT →

Other homes run by Sanctuary Care Limited

84 care homes in total: 3 Outstanding, 76 Good, 4 Requires improvement, 1 Not yet rated.

  • Asra House Residential Care Home
    Leicester · LE4 5LE · Residential care home · 42 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 7 years ago
  • Lammas House Residential Care Home
    Coventry · CV6 1QH · Residential care home · 23 beds
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 7 years ago
  • Watlington and District Residential and Nursing Home
    Watlington, Oxfordshire · OX49 5AE · Nursing home · 60 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 7 years ago
  • Ashley House Residential Care Home
    Bordon, Hampshire · GU35 0XT · Residential care home · 38 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 8 years ago
  • Greenslades Nursing Home
    Exeter, Devon · EX2 8BE · Nursing home · 67 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 3 years ago
  • Haven Residential Care Home
    Pinner, Harrow · HA5 4NL · Residential care home · 30 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago

All 84 homes run by Sanctuary Care Limited →

Riverlee Residential and Nursing Home at a glance

Sanctuary Care Limited runs Riverlee Residential and Nursing Home, a nursing home in London, Greenwich with room for 75 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Greenwich has 6 beds, so this one is bigger than average.

Its CQC rating, from June 2025, is Good across the board: overall and for every key question. Its previous rating, in August 2023, was Requires improvement, so the home has improved. Ratings in Greenwich are typically about 5 years old, which makes this one newer than most. All 33 standards CQC scored were good.

None of the 6 nearest rated homes has a higher rating. 79 of Sanctuary Care Limited’s 83 rated homes are Good or Outstanding (compare care home groups). Across Greenwich, 83% of rated homes are Good or Outstanding, against 82% for England.