Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↑ Up from Inadequate
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Medicines optimisationSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?62%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSignificant shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?62%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 9 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Riverside Court is in the Requires improvement tier ?, with 25 other homes in North Yorkshire.
86% of rated homes here are Good or Outstanding (England: 82%).
Mrs C Day and Mr & Mrs S Jenkins runs Riverside Court, a residential care home in York, North Yorkshire with room for 25 residents. It is registered to care for older people, people with dementia and people with a physical disability.
In North Yorkshire, 86% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in June 2025. 94% of homes in North Yorkshire also score 5. Heath Lodge Community Haven, 0.8 km away, is the closest home rated Good.
The current CQC rating is Requires improvement, published in March 2025. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. That is up from Inadequate in November 2023. That is more recent than most ratings in North Yorkshire, where the typical rating is about 5 years old. 9 of its 33 scored standards were below good, including “workforce wellbeing and enablement”.
