SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Heath Lodge Community Haven is in the Good tier ?, with 125 other homes in North Yorkshire.
86% of rated homes here are Good or Outstanding (England: 82%).
Heath Lodge Community Haven is one of 196 care homes in North Yorkshire: a 31-bed residential care home in York, run by Harrogate Neighbours Housing Association Limited. CQC registers it to look after older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment.
CQC rated it Good overall and in all five key questions in October 2020. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in April 2019, was Requires improvement, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 49% of homes in North Yorkshire. Here is how rating age varies by council.
None of the 6 nearest rated homes has a higher rating. Its kitchen was rated 5 for food hygiene in March 2026. That is true of 94% of homes in North Yorkshire. In North Yorkshire, 86% of rated care homes are Good or Outstanding (England 82%).
