Residential care home · Darlington

Riverside View Care Home

Hutton Avenue, Darlington, DL1 2AQ

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 30 July 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Safe and effective staffingSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe environmentsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 29 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • November 2023Requires improvementSECRW
  • March 2023GoodSECRW
  • October 2021Requires improvementSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Darlington

Riverside View Care Home is in the Good tier ?, with 15 other homes in Darlington. 86% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (7%)
  • Good, with Outstanding areas 2 (7%)
  • Good 16 (53%)
  • Good, with an area to improve 4 (13%)
  • Requires improvement 4 (13%)
  • Not yet rated 2 (7%)

See all 30 care homes in Darlington →

Care homes nearby

  • St John of God Care Services Lindisfarne
    Darlington · DL1 2DZ · Residential care home · 13 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Springfield Care Home Limited
    Darlington · DL1 2QA · Residential care home · 45 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 months ago
  • The Grange
    Darlington · DL1 3PT · Residential care home · 74 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Bewick House
    Darlington · DL1 3HW · Residential care home · 6 beds0.8 km
    Outstanding S: GoodE: OutstandingC: GoodR: OutstandingW: Good Rated 6 years ago
  • Oak Lodge
    Darlington · DL1 2RY · Residential care home · 28 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Hundens Park
    Darlington · DL1 1JF · Nursing home · 49 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago

More care homes near DL1 2AQ →

Other homes run by Marton Care Ltd

3 care homes in total: 3 Good.

  • Grosvenor Park Care Home
    Darlington · DL1 4SU · Residential care home · 61 beds
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • The Lodge Care Home
    South Shields, South Tyneside · NE34 0JR · Residential care home · 52 beds
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 4 years ago

All 3 homes run by Marton Care Ltd →

Riverside View Care Home at a glance

Marton Care Ltd runs Riverside View Care Home, a residential care home in Darlington with room for 59 residents. It is registered to care for older people, people with dementia, younger adults and people with a physical disability.

In July 2025, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in November 2023, was Requires improvement, so the home has improved. The typical rating in Darlington is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “workforce wellbeing and enablement”, one of 4 standards out of 33 scored below good.

3 of Marton Care Ltd’s 3 rated homes are Good or Outstanding (compare care home groups). About 0.8 km away, Bewick House is rated Outstanding. Its kitchen was rated 5 for food hygiene in August 2026. That is true of 92% of homes in Darlington. Across Darlington, 86% of rated homes are Good or Outstanding, against 82% for England.