SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Callaway Care and Support Limited runs Rowland House, a residential care home in Harrow with room for 6 residents. It is registered to care for younger adults, people with a learning disability or autism and people with mental health needs. It is a small home for Harrow, where the median is 14 beds.
Of the 5 closest rated homes, none is rated above it. In Harrow, 94% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 4 out of 5 in April 2024. In Harrow, 90% of homes score 5.
Its CQC rating, from May 2021, is Good across the board: overall and for every key question. At over 5 years old, this rating is older than most. 42% of ratings in Harrow are as old (how rating age varies by council).
