SafeAre people protected from abuse and avoidable harm?47%Requires improvement
See the breakdownHide the breakdown8 of 8 below good
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 9 good, 24 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Rushall Care Home is in the Requires improvement tier ?, with 17 other homes in Walsall.
67% of rated homes here are Good or Outstanding (England: 82%).
Rushall Care Home is one of 62 care homes in Walsall: a 39-bed nursing home in Walsall, run by Navigation Care Limited. CQC registers it to look after older people, people with dementia, younger adults and people with a learning disability or autism.
Its CQC rating, from July 2026, is Requires improvement across the board: overall and for every key question. Its previous rating, in September 2023, was Good, so the home has slipped. The typical rating in Walsall is about 3 years old, so this one is fairly recent. CQC found significant shortfalls in “safeguarding”, one of 24 standards out of 33 scored below good.
Harden Hall, 0.8 km away, is the closest home rated Good. 1 of Navigation Care Limited’s 2 rated homes are Good or Outstanding (compare care home groups). Food hygiene inspectors scored the kitchen 5 out of 5 in August 2026. That is true of 74% of homes in Walsall. Across Walsall, 67% of rated homes are Good or Outstanding, against 82% for England.
