Residential care home · Buckinghamshire

Russell House

Chesham Lane, Chalfont St. Peter, Gerrards Cross, SL9 0RJ

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 11 months ago ↓ Down from Good

CQC rating

Requires improvement
Published 27 November 2025 Rated 11 months ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Learning cultureGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?62%Requires improvement
    See the breakdownHide the breakdown1 of 6 below good
    • Consent to care and treatmentSignificant shortfalls
    • Assessing needsGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown3 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 24 good, 9 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • October 2019GoodSECRW
  • September 2018Requires improvementSECRW
  • June 2017Requires improvementSECRW
  • May 2016Requires improvementSECRW
  • October 2015Inspected, no new rating
Show 1 older
  • August 2015InadequateSECRW

Read the full report on the CQC website ↗

How it compares in Buckinghamshire

Russell House is in the Requires improvement tier ?, with 29 other homes in Buckinghamshire. 73% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (4%)
  • Good, with Outstanding areas 7 (6%)
  • Good 63 (50%)
  • Good, with an area to improve 9 (7%)
  • Requires improvement 30 (24%)
  • Inadequate 1 (1%)
  • Not yet rated 10 (8%)

See all 125 care homes in Buckinghamshire →

Care homes nearby

  • Micholl's House
    Gerrards Cross, Buckinghamshire · SL9 0RJ · Residential care home · 20 bedsunder 0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Greene House
    Gerrards Cross, Buckinghamshire · SL9 0RJ · Residential care home · 10 bedsunder 0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Queen Elizabeth House
    Gerrards Cross, Buckinghamshire · SL9 0RJ · Nursing home · 20 bedsunder 0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Morton House
    Gerrards Cross, Buckinghamshire · SL9 0RJ · Residential care home · 14 bedsunder 0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Woodland Manor Care Home
    Gerrards Cross, Buckinghamshire · SL9 0EB · Nursing home · 64 beds0.2 km
    Good S: GoodE: GoodC: Requires improvementR: GoodW: Good Rated 6 years ago
  • Croft Cottage
    Gerrards Cross, Buckinghamshire · SL9 0JY · Residential care home · 7 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near SL9 0RJ →

Other homes run by Epilepsy Society

6 care homes in total: 5 Good, 1 Requires improvement.

  • Croft Cottage
    Gerrards Cross, Buckinghamshire · SL9 0JY · Residential care home · 7 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Greene House
    Gerrards Cross, Buckinghamshire · SL9 0RJ · Residential care home · 10 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Micholl's House
    Gerrards Cross, Buckinghamshire · SL9 0RJ · Residential care home · 20 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Morton House
    Gerrards Cross, Buckinghamshire · SL9 0RJ · Residential care home · 14 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Queen Elizabeth House
    Gerrards Cross, Buckinghamshire · SL9 0RJ · Nursing home · 20 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago

All 6 homes run by Epilepsy Society →

Russell House at a glance

Russell House is one of 125 care homes in Buckinghamshire: a 20-bed residential care home in Gerrards Cross, run by Epilepsy Society. CQC registers it to look after older people, younger adults, people with a physical disability and people with a learning disability or autism.

CQC last rated the home in November 2025, giving it Requires improvement overall. It was Requires improvement for safe, effective and well-led as well. CQC rated caring and responsive as Good. That is down from Good in October 2019. Ratings in Buckinghamshire are typically about 6 years old, which makes this one newer than most. 9 of its 33 scored standards were below good, including “consent to care and treatment”.

The nearest home with a higher rating is Micholl's House (Good), 0.0 km away. 5 of Epilepsy Society’s 6 rated homes are Good or Outstanding (compare care home groups). In Buckinghamshire, 73% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in May 2026. That is true of 90% of homes in Buckinghamshire.