SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?57%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Capable, compassionate and inclusive leadersGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by MNP Complete Care Limited, Sandgate Manor is a residential care home in Folkestone, Kent with 22 registered beds. It is registered to care for older people, younger adults, people with a physical disability and people with a learning disability or autism.
Food hygiene inspectors scored the kitchen 5 out of 5 in August 2025. 90% of homes in Kent also score 5. In Kent, 79% of rated care homes are Good or Outstanding (England 82%). Wells House Nursing Home, 0.6 km away, is the closest home rated Good. MNP Complete Care Limited runs 5 care homes, and 1 of the 4 rated are Good or Outstanding.
CQC's latest rating, from December 2025, is Requires improvement overall. It was Requires improvement for responsive and well-led as well. CQC rated safe, effective and caring as Good. Its rating before that, in April 2023, was the same. That is more recent than most ratings in Kent, where the typical rating is about 4 years old. 14 of its 33 scored standards were below good, including “governance, management and sustainability”.
