InadequateSafe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: InadequateRated this month↓ Down from Good
SafeAre people protected from abuse and avoidable harm?38%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Infection prevention and controlSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?40%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Kindness, compassion and dignitySignificant shortfalls
Responding to people's immediate needsSignificant shortfalls
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?46%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Listening to and involving peopleSignificant shortfalls
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Freedom to speak upSome shortfalls
Partnerships and communitiesSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 0 good, 33 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Saxon Lodge Residential Home Limited is in the Inadequate tier ?, with 7 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Saxon Lodge Residential Home Limited is a 23-bed residential care home in Canterbury, Kent. The home is its own registered provider. It is registered to care for older people and people with dementia.
About 0.5 km away, Bridge Haven is rated Good. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. 90% of homes in Kent also score 5.
CQC's latest rating, from October 2026, is Inadequate overall. Safe and well-led were also Inadequate. Effective, caring and responsive were rated Requires improvement. Its previous rating, in April 2020, was Good, so the home has slipped. The typical rating in Kent is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 33 fell below good. The lowest was “kindness, compassion and dignity” (significant shortfalls).
