SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Highland House is a 30-bed residential care home in Canterbury, Kent. The home is its own registered provider. It is registered to care for older people, people with dementia, people with a physical disability and people with a sensory impairment.
CQC rated it Good overall and in all five key questions in January 2020. Before that, in February 2019, it was rated Requires improvement. The rating is more than 5 years old. In Kent, 45% of ratings are that old (see how rating age varies by council).
None of the 5 nearest rated homes has a higher rating. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in May 2026. That is true of 90% of homes in Kent.
