SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Learning cultureGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Kindness, compassion and dignitySome shortfalls
Independence, choice and controlGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 9 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
SeeAbility - Heather House Nursing Home is in the Requires improvement tier ?, with 64 other homes in Hampshire.
85% of rated homes here are Good or Outstanding (England: 82%).
SeeAbility - Heather House Nursing Home is one of 456 care homes in Hampshire: a 16-bed nursing home in Tadley, run by The Royal School for the Blind. CQC registers it to look after younger adults, people with a physical disability, people with a learning disability or autism, people with a sensory impairment and children.
There is no registered manager on CQC's register right now. Its kitchen was rated 5 for food hygiene in January 2026. 84% of homes in Hampshire also score 5. 64 other homes in Hampshire share its tier, “Requires improvement”. The nearest home with a higher rating is SeeAbility - Fir Tree Lodge Residential Home (Good), 0.0 km away. 8 of The Royal School for the Blind’s 9 rated homes are Good or Outstanding (compare care home groups).
The current CQC rating is Requires improvement, published in June 2026. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. Before that, in April 2018, it was rated Good. That is more recent than most ratings in Hampshire, where the typical rating is about 4 years old. 9 of its 33 scored standards were below good, including “governance, management and sustainability”.
