Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Medicines optimisationGood
Safe and effective staffingGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
SENSE - 11 Station Road is in the Requires improvement tier ?, with 54 other homes in Birmingham.
77% of rated homes here are Good or Outstanding (England: 82%).
SENSE - 11 Station Road is an independent 9-bed residential care home in Birmingham, registered with CQC under its own name. CQC registers it to look after older people, younger adults, people with a learning disability or autism and people with a sensory impairment. The typical home in Birmingham has 16 beds, so this one is on the small side.
The current CQC rating is Requires improvement, published in April 2025. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. That is down from Good in December 2018. Ratings in Birmingham are typically about 7 years old, which makes this one newer than most. Of the 33 standards CQC scored, 8 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
54 other homes in Birmingham share its tier, “Requires improvement”. Sense runs 36 care homes, and 33 of the 36 rated are Good or Outstanding. Ivybank Care Home, 0.4 km away, is the closest home rated Good.
