SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Otterhayes is a 6-bed residential care home in Ottery St. Mary, Devon, run by Sense. It is registered to care for older people, younger adults, people with a learning disability or autism and people with a sensory impairment. It is a small home for Devon, where the median is 25 beds.
The nearest home with a higher rating is Sundial Care Home (Outstanding), 2.7 km away. It is one of 36 homes run by Sense. 33 of those with a rating are Good or Outstanding. 188 other homes in Devon share its tier, “Good”.
In August 2022, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in February 2021, was Requires improvement, so the home has improved.
