SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Coast & Country Care Ltd, Hillside House is a residential care home in Sidmouth, Devon with 14 registered beds. It is registered to care for older people, people with a physical disability and people with a sensory impairment. That is smaller than most homes in Devon, where the typical home has 25 beds.
Across Devon, 90% of rated homes are Good or Outstanding, against 82% for England. 1 of the 6 nearest homes is also Outstanding. It is one of 2 homes run by Coast & Country Care Ltd. 2 of those with a rating are Good or Outstanding.
CQC last rated the home in December 2018, giving it Outstanding overall. It was Outstanding for responsive and well-led as well. Safe, effective and caring were rated Good. At over 5 years old, this rating is older than most. 51% of ratings in Devon are as old (how rating age varies by council).