SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Shaftesbury Treetops is one of 395 care homes in Essex: a 21-bed nursing home in Colchester, run by Livability. It is registered to care for older people, younger adults, people with a physical disability and people with a learning disability or autism.
Its CQC rating, from February 2020, is Good across the board: overall and for every key question. That is up from Requires improvement in January 2019. The rating is more than 5 years old. In Essex, 48% of ratings are that old (see how rating age varies by council).
Its kitchen was rated 3 for food hygiene in November 2025. 89% of homes in Essex score the top mark of 5. Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. It is one of 13 homes run by Livability. 13 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
