SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Town & Country Care (Whitby) Ltd runs Shetland House, a residential care home in Whitby, North Yorkshire with room for 5 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. That is smaller than most homes in North Yorkshire, where the typical home has 29 beds.
In January 2019, CQC gave it Good overall, and Good for each of the five key questions too. The rating is more than 5 years old. In North Yorkshire, 49% of ratings are that old (see how rating age varies by council).
The kitchen has a food hygiene rating of 5 (very good), from March 2026. That is true of 94% of homes in North Yorkshire. In North Yorkshire, 86% of rated care homes are Good or Outstanding (England 82%). Stakesby Road, 1.5 km away, is the closest home rated Outstanding.
