Residential care home · East Sussex

Shinewater Court

Milfoil Drive, Eastbourne, BN23 8ED

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 month ago

CQC rating

Good
Published 10 September 2026 Rated 1 month ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Listening to and involving peopleSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • September 2019GoodSECRW
  • January 2017GoodSECRW
  • September 2015Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in East Sussex

Shinewater Court is in the Good tier ?, with 167 other homes in East Sussex. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (2%)
  • Good, with Outstanding areas 10 (4%)
  • Good 168 (60%)
  • Good, with an area to improve 48 (17%)
  • Requires improvement 42 (15%)
  • Not yet rated 8 (3%)

See all 281 care homes in East Sussex →

Care homes nearby

  • Greensleeves
    Eastbourne, East Sussex · BN23 8AP · Residential care home · 11 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 month ago
  • Autism and Aspergers Care Services Ltd
    Eastbourne, East Sussex · BN22 9JN · Residential care home · 3 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Jemini Response Limited - 41 Jerome Close
    Eastbourne, East Sussex · BN23 7QY · Residential care home · 4 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Jemini Response Limited - 17 Jerome Close
    Eastbourne, East Sussex · BN23 7QY · Residential care home · 3 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Three Gables Residential Care Home
    Eastbourne, East Sussex · BN22 9PX · Residential care home · 19 beds1.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Sycamore Grove Care Home
    Pevensey, East Sussex · BN24 5NU · Residential care home · 70 beds1.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 months ago

More care homes near BN23 8ED →

Other homes run by The Disabilities Trust

13 care homes in total: 1 Outstanding, 10 Good, 1 Requires improvement, 1 Inadequate.

  • Jane Percy House
    Cramlington, Northumberland · NE23 1XX · Residential care home · 25 beds
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 6 years ago
  • Disabilities Trust - 9 Twyford Lane
    Milton Keynes · MK7 8DE · Residential care home · 9 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago
  • Brain Injury Rehabilitation Trust - Bristol Road
    Birmingham · B29 6LX · Residential care home · 8 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Brain Injury Rehabilitation Trust - Cook Close (Dover Court)
    Harwich, Essex · CO12 3UE · Residential care home · 4 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Fen House
    Ely, Cambridgeshire · CB6 1SD · Residential care home · 25 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Kent House
    Aylesbury, Buckinghamshire · HP21 9PH · Residential care home · 22 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

All 13 homes run by The Disabilities Trust →

What the data says about Shinewater Court

Run by The Disabilities Trust, Shinewater Court is a residential care home in Eastbourne, East Sussex with 39 registered beds. Its CQC registration covers older people, younger adults and people with a physical disability. The typical home in East Sussex has 24 beds, so this one is bigger than average.

In September 2026, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in September 2019, was the same. The typical rating in East Sussex is about 4 years old, so this one is fairly recent. 2 of its 33 scored standards were below good, including “listening to and involving people”.

In East Sussex, 85% of rated care homes are Good or Outstanding (England 82%). 11 of The Disabilities Trust’s 13 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating.