Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 6 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?47%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
See the breakdownHide the breakdown3 of 6 below good
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Responding to people's immediate needsSome shortfalls
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Listening to and involving peopleSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 16 good, 17 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Silver Howe is in the Requires improvement tier ?, with 5 other homes in Westmorland and Furness.
89% of rated homes here are Good or Outstanding (England: 82%).
Silver Howe is a 30-bed residential care home in Kendal, Westmorland and Furness, run by Hometrust Care Limited. CQC registers it to look after older people and people with dementia.
39a Castle Road, 0.2 km away, is the closest home rated Good. 1 of Hometrust Care Limited’s 3 rated homes are Good or Outstanding (compare care home groups). Food hygiene inspectors scored the kitchen 5 out of 5 in July 2026. 96% of homes in Westmorland and Furness also score 5. 5 other homes in Westmorland and Furness share its tier, “Requires improvement”.
CQC's latest rating, from May 2026, is Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Its previous rating, in March 2019, was Good, so the home has slipped. That is more recent than most ratings in Westmorland and Furness, where the typical rating is about 5 years old. 17 of its 33 scored standards were below good, including “learning culture”.
