SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in September 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Choice Retirement Home Limited runs Southbourne Care Home, a residential care home in Torquay, Torbay with room for 27 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
Of the 5 closest rated homes, none is rated above it. It is one of 2 homes run by Choice Retirement Home Limited. 2 of those with a rating are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2026. 83% of homes in Torbay also score 5. Choice Retirement Home Limited has run the home since September 2024, when it changed owner. Across Torbay, 80% of rated homes are Good or Outstanding, against 82% for England.
CQC rated it Good overall and in all five key questions in February 2023. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from October 2019.
