Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Covenant Mission Care Ltd runs Spencer House, a residential care home in Birchington, Kent with room for 25 residents. CQC registers it to look after older people, people with dementia and people with a physical disability.
CQC last rated the home in August 2022, giving it Requires improvement overall. Safe, effective and well-led were also Requires improvement. CQC rated caring and responsive as Good. That is down from Good in August 2019.
The nearest home with a higher rating is Beach House (Good), 0.3 km away. Its kitchen was rated 5 for food hygiene in September 2026. That is true of 90% of homes in Kent. 90 other homes in Kent share its tier, “Requires improvement”.
