SafeAre people protected from abuse and avoidable harm?62%Good
See the breakdownHide the breakdown4 of 8 below good
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Involving people to manage risksGood
Medicines optimisationGood
Safe and effective staffingGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Governance, management and sustainabilityGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Springfield House is in the Good, with an area to improve tier ?, with 43 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Achieve Together Limited runs Springfield House, a residential care home in Birchington, Kent with room for 10 residents. Its CQC registration covers younger adults, people with a physical disability and people with a learning disability or autism. It is a small home for Kent, where the median is 24 beds.
CQC last rated the home in May 2024, giving it Good overall. Safe, effective, caring and responsive were also Good. For well-led, the rating was Requires improvement. That is up from Requires improvement in March 2022. The typical rating in Kent is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “workforce wellbeing and enablement”, one of 12 standards out of 33 scored below good.
None of the 5 nearest rated homes has a higher rating. Achieve Together Limited runs 139 care homes, and 115 of the 138 rated are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from November 2025. That is true of 90% of homes in Kent. 43 other homes in Kent share its tier, “Good, with an area to improve”.
