SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Springbank is in the Good, with Outstanding areas tier ?, with 8 other homes in Bristol, City of.
98% of rated homes here are Good or Outstanding (England: 82%).
4 of Shaw Healthcare (Specialist Services) Limited’s 4 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it. 8 other homes in Bristol, City of share its tier, “Good, with Outstanding areas”. The kitchen has a food hygiene rating of 5 (very good), from April 2025. 92% of homes in Bristol, City of also score 5.
CQC last rated the home in July 2023, giving it Good overall. It was Good for safe, effective, caring and well-led as well. Responsive was rated Outstanding. Its rating before that, in January 2018, was the same.