SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Springbank Road is one of 49 care homes in Lewisham: a 4-bed residential care home in London, run by PLUS (Providence Linc United Services). It is registered to care for older people and people with a learning disability or autism. That is smaller than most homes in Lewisham, where the typical home has 9 beds.
Across Lewisham, 96% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from March 2026. 91% of homes in Lewisham also score 5. PLUS (Providence Linc United Services) runs 5 care homes, and all 5 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from March 2020, is Good across the board: overall and for every key question. Its rating before that, in July 2017, was the same. The rating is more than 5 years old. In Lewisham, 63% of ratings are that old (see how rating age varies by council).
