SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Margarets Care Home is in the Good, with an area to improve tier ?, with 47 other homes in East Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
Run by Total Support Solutions Limited, St Margarets Care Home is a residential care home in Eastbourne, East Sussex with 22 registered beds. CQC registers it to look after older people.
Across East Sussex, 85% of rated homes are Good or Outstanding, against 82% for England. Of the 6 closest rated homes, none is rated above it.
CQC's latest rating, from December 2019, is Good overall. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. Its rating before that, in March 2017, was the same. At over 5 years old, this rating is older than most. 35% of ratings in East Sussex are as old (how rating age varies by council).
