SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Infection prevention and controlGood
Learning cultureGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Marys Chanterlands Care Home is in the Good, with an area to improve tier ?, with 9 other homes in Kingston upon Hull, City of.
72% of rated homes here are Good or Outstanding (England: 82%).
St Marys Chanterlands Care Home is a 86-bed nursing home in Hull, Kingston upon Hull, City of, run by WT Granite Opco (STM) Ltd. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Kingston upon Hull, City of has 24 beds, so this one is bigger than average.
Of the 6 closest rated homes, none is rated above it. It is one of 3 homes run by WT Granite Opco (STM) Ltd. 2 of those with a rating are Good or Outstanding. In Kingston upon Hull, City of, 72% of rated care homes are Good or Outstanding (England 82%).
CQC's latest rating, from October 2026, is Good overall. Effective, caring, responsive and well-led were also Good. For safe, the rating was Requires improvement. The typical rating in Kingston upon Hull, City of is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “assessing needs”, one of 12 standards out of 33 scored below good.
