SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Dales House is in the Good, with Outstanding areas tier ?, with 4 other homes in Kingston upon Hull, City of.
72% of rated homes here are Good or Outstanding (England: 82%).
Dales House is a 7-bed residential care home in Hull, Kingston upon Hull, City of, run by Westwood Care Group Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The typical home in Kingston upon Hull, City of has 24 beds, so this one is on the small side.
4 other homes in Kingston upon Hull, City of share its tier, “Good, with Outstanding areas”. The kitchen has a food hygiene rating of 5 (very good), from October 2024. 87% of homes in Kingston upon Hull, City of also score 5. Of the 4 closest rated homes, none is rated above it.
The current CQC rating is Good, published in February 2020. Safe, effective, caring and well-led were also Good. Responsive was rated Outstanding. Its rating before that, in June 2017, was the same. The rating is more than 5 years old. In Kingston upon Hull, City of, 43% of ratings are that old (see how rating age varies by council).
