CQC rating
Requires improvement
Published 27 June 2024
Rated 2 years ago ?
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
- Involving people to manage risksSome shortfalls
- Learning cultureSome shortfalls
- Safe environmentsSome shortfalls
- Safe systems, pathways and transitionsSome shortfalls
- SafeguardingSome shortfalls
- Infection prevention and controlGood
- Medicines optimisationGood
- Safe and effective staffingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
- Assessing needsSome shortfalls
- Delivering evidence-based care and treatmentSome shortfalls
- How staff, teams and services work togetherSome shortfalls
- Monitoring and improving outcomesSome shortfalls
- Consent to care and treatmentGood
- Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
- Treating people as individualsSignificant shortfalls
- Independence, choice and controlSome shortfalls
- Responding to people's immediate needsSome shortfalls
- Kindness, compassion and dignityGood
- Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
- Care provision, integration and continuitySome shortfalls
- Listening to and involving peopleSome shortfalls
- Person-centred careSome shortfalls
- Providing InformationSome shortfalls
- Equity in accessGood
- Equity in experiences and outcomesGood
- Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
- Capable, compassionate and inclusive leadersSome shortfalls
- Governance, management and sustainabilitySome shortfalls
- Learning, improvement and innovationSome shortfalls
- Partnerships and communitiesSome shortfalls
- Freedom to speak upGood
- Shared direction and cultureGood
- Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 13 good, 20 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Earlier ratings ?
- June 2023Requires improvementSECRW
- July 2022GoodSECRW
- November 2019Requires improvementSECRW
- March 2017GoodSECRW
- May 2015GoodSECRW
Read the full report on the CQC website ↗
How it compares in Ealing
Support for Living Limited - 246 Haymill Close is in the Requires improvement tier ?, with 5 other homes in Ealing.
83% of rated homes here are Good or Outstanding (England: 82%).
- Good 25 (71%)
- Good, with an area to improve 4 (11%)
- Requires improvement 6 (17%)
See all 35 care homes in Ealing →
About Support for Living Limited - 246 Haymill Close
Support for Living Limited - 246 Haymill Close is a 7-bed residential care home in Greenford, Ealing. The home is its own registered provider. Its CQC registration covers people with a learning disability or autism. The typical home in Ealing has 29 beds, so this one is on the small side.
5 other homes in Ealing share its tier, “Requires improvement”. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2024. 63% of homes in Ealing also score 5. The nearest home with a higher rating is Support for Living Limited - 25/27 Haymill Close (Good), 0.1 km away. It is one of 11 homes run by Support for Living Limited. 9 of those with a rating are Good or Outstanding.
Its CQC rating, from June 2024, is Requires improvement across the board: overall and for every key question. It was also rated Requires improvement at the inspection before, in June 2023. CQC found significant shortfalls in “treating people as individuals”, one of 20 standards out of 33 scored below good.
