Residential care home · Kensington and Chelsea

Support for Living Limited - 37 Barlby Road

37 Barlby Road, London, W10 6AN

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 year ago ↓ Down from Good

CQC rating

Requires improvement
Published 18 September 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?53%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Infection prevention and controlSignificant shortfalls
    • Medicines optimisationSignificant shortfalls
    • Involving people to manage risksSome shortfalls
    • Safe and effective staffingSome shortfalls
    • SafeguardingSome shortfalls
    • Learning cultureGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • How staff, teams and services work togetherSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown3 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • April 2021Inspected, no new rating
  • January 2018GoodSECRW
  • October 2016Requires improvementSECRW
  • February 2016InadequateSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Kensington and Chelsea

Support for Living Limited - 37 Barlby Road is in the Requires improvement tier ?, with 0 other homes in Kensington and Chelsea. 90% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (20%)
  • Good 7 (70%)
  • Requires improvement 1 (10%)

See all 10 care homes in Kensington and Chelsea →

Care homes nearby

  • Princess Louise Kensington Nursing Home
    London, Kensington and Chelsea · W10 6DH · Nursing home · 46 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Support for Living Limited - 1 St Quintin Avenue
    London, Kensington and Chelsea · W10 6NX · Residential care home · 6 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago
  • Kingsbridge Road
    London, Kensington and Chelsea · W10 6PU · Residential care home · 11 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago
  • Alan Morkill House
    London, Kensington and Chelsea · W10 6BY · Residential care home · 49 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago
  • Athlone House Nursing Home
    London, Westminster · W9 2BA · Nursing home · 23 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Alison House
    London, Westminster · W9 3HL · Residential care home · 5 beds1.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago

More care homes near W10 6AN →

Other homes run by Support for Living Limited

11 care homes in total: 9 Good, 2 Requires improvement.

All 11 homes run by Support for Living Limited →

Support for Living Limited - 37 Barlby Road at a glance

Support for Living Limited - 37 Barlby Road is a 4-bed residential care home in London, Kensington and Chelsea. The home is its own registered provider. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Kensington and Chelsea, where the median is 43 beds.

The current CQC rating is Requires improvement, published in September 2025. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. That is down from Good in January 2018. Of the 33 standards CQC scored, 10 fell below good. The lowest was “infection prevention and control” (significant shortfalls).

The nearest home with a higher rating is Princess Louise Kensington Nursing Home (Good), 0.1 km away. Support for Living Limited runs 11 care homes, and 9 of the 11 rated are Good or Outstanding. Across Kensington and Chelsea, 90% of rated homes are Good or Outstanding, against 82% for England.