Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSignificant shortfalls
Medicines optimisationSignificant shortfalls
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Learning cultureGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
How staff, teams and services work togetherSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Support for Living Limited - 37 Barlby Road is in the Requires improvement tier ?, with 0 other homes in Kensington and Chelsea.
90% of rated homes here are Good or Outstanding (England: 82%).
Support for Living Limited - 37 Barlby Road at a glance
Support for Living Limited - 37 Barlby Road is a 4-bed residential care home in London, Kensington and Chelsea. The home is its own registered provider. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is a small home for Kensington and Chelsea, where the median is 43 beds.
The current CQC rating is Requires improvement, published in September 2025. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. That is down from Good in January 2018. Of the 33 standards CQC scored, 10 fell below good. The lowest was “infection prevention and control” (significant shortfalls).