SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Tendercare Home Ltd is in the Good, with an area to improve tier ?, with 18 other homes in Sandwell.
73% of rated homes here are Good or Outstanding (England: 82%).
An independent residential care home in Rowley Regis, Sandwell, Tendercare Home Ltd is run by an organisation of the same name. It has 46 beds. CQC registers it to look after older people, people with dementia and younger adults. Most homes in Sandwell are smaller: the median there is 12 beds.
Of the 4 closest rated homes, none is rated above it. 18 other homes in Sandwell share its tier, “Good, with an area to improve”. Its kitchen was rated 5 for food hygiene in December 2025. 95% of homes in Sandwell also score 5.
CQC last rated the home in October 2021, giving it Good overall. Safe, effective, caring and responsive were also Good. For well-led, the rating was Requires improvement. Its previous rating, in February 2021, was Inadequate, so the home has improved. The rating is more than 5 years old. In Sandwell, 63% of ratings are that old (see how rating age varies by council).
