SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Chapel House Nursing Home is in the Good, with an area to improve tier ?, with 9 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
Run by Chapel House Care Ltd, The Chapel House Nursing Home is a nursing home in Neston, Cheshire West and Chester with 35 registered beds. It is registered to care for older people and people with dementia.
It is one of 2 homes run by Chapel House Care Ltd. 2 of those with a rating are Good or Outstanding. Of the 5 closest rated homes, none is rated above it. 9 other homes in Cheshire West and Chester share its tier, “Good, with an area to improve”. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2026. 89% of homes in Cheshire West and Chester also score 5.
The current CQC rating is Good, published in August 2022. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. That is down from Outstanding in December 2017.
