Glastonbury Road, West Pennard, Glastonbury, BA6 8NH
Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Safe environmentsSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Medicines optimisationGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Kindness, compassion and dignitySome shortfalls
Independence, choice and controlGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Cyder Barn is one of 194 care homes in Somerset: a 40-bed residential care home in Glastonbury, run by The New Cyder Barn Limited. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. The typical home in Somerset has 25 beds, so this one is bigger than average.
Across Somerset, 89% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 4 for food hygiene in March 2025. In Somerset, 94% of homes score 5. The nearest home with a higher rating is Dimensions Somerset Jasmine (Good), 4.1 km away.
CQC's latest rating, from August 2025, is Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. Its previous rating, in January 2020, was Good, so the home has slipped. Ratings in Somerset are typically about 4 years old, which makes this one newer than most. CQC found significant shortfalls in “safe environments”, one of 7 standards out of 33 scored below good.
