SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
SENSE - 30 Norbins Road is a 4-bed residential care home in Glastonbury, Somerset. The home is its own registered provider. It is registered to care for people with a learning disability or autism and people with a sensory impairment. That is smaller than most homes in Somerset, where the typical home has 25 beds.
The kitchen has a food hygiene rating of 5 (very good), from October 2011. 94% of homes in Somerset also score 5. In Somerset, 89% of rated care homes are Good or Outstanding (England 82%). It is one of 36 homes run by Sense. 33 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
CQC rated it Good overall and in all five key questions in January 2019. That matches its previous rating, from March 2016. At over 5 years old, this rating is older than most. 31% of ratings in Somerset are as old (how rating age varies by council).
