SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in May 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
The Elms is a 25-bed residential care home in London, Southwark, run by Mission Care Management. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability.
In Southwark, 77% of rated care homes are Good or Outstanding (England 82%). Mission Care Management runs 5 care homes, and 3 of the 5 rated are Good or Outstanding. About 0.8 km away, Mundania is rated Good. Mission Care Management has run the home since May 2025, when it changed owner.
CQC's latest rating, from December 2022, is Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. The rating was carried over from a previous registration, which usually happens when a home changes owner.