SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in May 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Run by Mission Care Management, Willett House is a nursing home in Chislehurst, Bromley with 37 registered beds. It is registered to care for older people, people with dementia, younger adults and people with a physical disability.
The kitchen has a food hygiene rating of 5 (very good), from May 2025. 92% of homes in Bromley also score 5. In Bromley, 91% of rated care homes are Good or Outstanding (England 82%). Mission Care Management has run the home since May 2025, when it changed owner. 3 of Mission Care Management’s 5 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from March 2020, is Good across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in July 2017, was the same. The rating is more than 5 years old. In Bromley, 29% of ratings are that old (see how rating age varies by council).
