Nursing home · Somerset

The Firs Care Centre

251 Staplegrove Road, Taunton, TA2 6AQ

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago

CQC rating

Good
Published 8 September 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?72%Good
    See the breakdownHide the breakdown1 of 8 below good
    • Safe environmentsSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Delivering evidence-based care and treatmentSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?65%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Kindness, compassion and dignityGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 28 good, 5 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • June 2022GoodSECRW previous owner
  • December 2020Requires improvementSECRW previous owner
  • August 2019Requires improvementSECRW previous owner
  • April 2017GoodSECRW previous owner
  • April 2015GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Somerset

The Firs Care Centre is in the Good tier ?, with 124 other homes in Somerset. 89% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 9 (5%)
  • Good, with Outstanding areas 14 (7%)
  • Good 125 (64%)
  • Good, with an area to improve 16 (8%)
  • Requires improvement 21 (11%)
  • Not yet rated 9 (5%)

See all 194 care homes in Somerset →

Care homes nearby

  • Ashleigh House
    Taunton, Somerset · TA1 1BZ · Residential care home · 8 beds0.9 km
    Good S: GoodE: OutstandingC: GoodR: GoodW: Good Rated 1 year ago
  • Westleigh House
    Taunton, Somerset · TA1 1BZ · Residential care home · 12 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Rivers
    Taunton, Somerset · TA1 5AY · Residential care home · 17 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Longrun House
    Taunton, Somerset · TA1 5AY · Residential care home · 17 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • The Dairy House
    Taunton, Somerset · TA1 5AY · Residential care home · 15 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Northway House
    Taunton, Somerset · TA2 7SN · Residential care home · 30 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 10 months ago

More care homes near TA2 6AQ →

About The Firs Care Centre

An independent nursing home in Taunton, Somerset, The Firs Care Centre is run by an organisation of the same name. It has 40 beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. That is larger than most homes in Somerset, where the typical home has 25 beds.

Of the 6 closest rated homes, none is rated above it. 124 other homes in Somerset share its tier, “Good”. Food hygiene inspectors scored the kitchen 4 out of 5 in March 2026. In Somerset, 94% of homes score 5.

Its CQC rating, from September 2025, is Good across the board: overall and for every key question. That matches its previous rating, from June 2022. Ratings in Somerset are typically about 4 years old, which makes this one newer than most. CQC found some shortfalls in “independence, choice and control”, one of 5 standards out of 33 scored below good.